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RCM Advisor

Quarter 3 2019 - Volume 24, ISSUE 3

Sourcing of claims processing activities to offshore resources by RCM companies has been a standard practice since its introduction 10 to 15 years ago. For ALN, as is the case with most RCM companies, the original driver was cost reduction and scale surrounding manual billing activities, primarily achieved by sourcing to lower-cost workers. Today, the use of offshore is a standard ...

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