Healthcare Business Management Association - HBMA
Leading the Business of Healthcare Login

Patient Consumerism: Why Patient Engagement is More Important than Ever

April 21st, 2021

Presented by: Heather Kawamoto, VP Product Strategy at Waystar
Date: Wednesday, April 21, 2021
Time: 1:00pm ET
Cost: Free to HBMA Members 

The last day to register for this webinar will be Wednesday, April 21 at 9:00am ET.

How do providers turn the patient consumerism challenge into an opportunity?

The rise of consumerism in healthcare adds yet another dimension to an already challenged revenue cycle. Embracing opportunities afforded through digital communication channels and focusing on a positive patient payment experience can turn the problem into an opportunity. In this webinar, we’ll go over strategies for where and how to interact with your most important community—your patients—to build positive and profitable relationships. Attendees will walk away with insights on creating a powerful digital connection with patients to maximize collections and increase loyalty.


A special thanks to the sponsor of this webinar!



Refund Policy:
Please see the HBMA Refund Policy page for details on refunds for educational events and products