Pairing Challenge with Support to Transform Your Team
Presented by Shaun Lee & Joe Olwig
Tuesday August 12th, 2025
9am PT / 10am MT / 11am CT / 12pm ET
This program is scheduled for 60 minutes and is valid for 1 CHBME credit.
Member Price: $49.00
Non Member Price: $99.00
Description:
Behind every thriving team is a leader who understands that true growth happens when high support meets high expectations. Yet, finding the right balance between empathy and accountability is no small feat. Leaders often default to being “too nice,” breeding complacency, or “too demanding,” fostering fear. The key is learning how to be “warm and demanding” at the same time.
In this webinar, we unpack what it means to be profoundly supportive while also holding high expectations and challenging team members to do their best work. Drawing inspiration from leaders like DeMeco Ryans, the head coach of the Houston Texans, we’ll examine how to foster a culture of excellence by both cheering on your team and pushing them beyond their comfort zone. We’ll bring this concept to life with a role play demonstration of a manager applying Support/Challenge with a direct report, offering a clear window into how to strike that delicate yet vital balance in real-world situations.
Learning Objectives:
Course participants will be able to:
- Discover the Transformative Power of Support/Challenge: Learn why balancing empathy and accountability is the key to elevating performance and engagement.
- Apply Insights from a Successful Leadership Model: Explore how DeMeco Ryans employs warmth and high standards to unlock potential on the field—and how to adapt his strategies in your organization.
- Cultivate a High-Impact Culture: Equip yourself with practical steps to create an environment where people feel supported, challenged, and inspired to perform at their best.
Speaker Bio:
Shaun Lee
Shaun Lee and the team at 6 Levers believe everyone can find purpose and meaning in their work, and they’re on a mission to help teams build organizational health that lasts. Shaun serves as the managing partner and cofounder of 6 Levers, where he trains teams and coaches leaders to build healthy systems that empower people to thrive in their work. He is the co-author of the best-selling book, At the Heart of Work: Rethinking What it Takes to Build a Healthy Organization (Oct. 6, 2024), which walks readers through their proprietary 6 Levers framework, an organizational operating system that helps teams find peak performance.
Before founding 6 Levers, Shaun was the CEO of Farmhouse Delivery in Austin, Texas, a company focused on making local food more accessible throughout Texas. Prior to his time with Farmhouse Delivery, he served as COO at Haven for Hope in San Antonio, Texas, the largest homeless services campus in the United States. Shaun has led nearly 100 transformational consulting projects, guiding teams to better ways of working, deeper engagement, and more cohesion. He regularly speaks to groups of all sizes about how to build high-performing teams and healthy work culture.
Shaun holds a master’s degree in social work, with a focus on community organization and nonprofit management and leadership. He also earned an MBA from the University of Texas, San Antonio.
Joe Olwig
One thing has always stood out to Joe Olwig: when our work has meaning, we engage more deeply, become more productive and, ultimately, more effective. This ethos is at the heart of his work as an entrepreneur, cofounder, and trusted business advisor at 6 Levers and the book he co-authored, At the Heart of Work: Rethinking What it Takes to Build a Healthy Organization (Oct. 6, 2024). Joe currently serves as managing partner of 6 Levers, where he is fueled by his passion for coaching leaders and developing growth-driven teams to pursue healthier ways of working. He stewards the organization’s expertise in the areas of leadership development, professional training, and organizational systems design.
Prior to co-founding 6 Levers, Joe served as the VP of organizational solutions at Mission Matters Group, where he led a team of consultants who partnered with nonprofit organizations on projects ranging from strategic planning and implementation to leader training and coaching. Joe was previously the school principal of KIPP Inspire Academy, a 5th to 8th-grade public charter school, in St. Louis, MO, where he and his team built a reputation of academic excellence
recognized at the state level.
Joe holds a bachelor’s degree in business economics, entrepreneurship, and finance, and dual master’s degrees in business administration and education leadership from Saint Louis University.
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