2025 Annual Revenue Cycle Management Fall Conference

Niagara Falls Convention Center
Niagara Falls, NY

October 6th-8th, 2025

---

Early Bird Registration 
Valid Until July 25th, 2024

Members: $849
*Members with more than one attendee from the same company will receive a $50 discount after the first full price registration.
Non-Members: $999
Guests: $499
*Guest registration is for exhibit hall access only; meals are not included.
 

Regular Registration 
Valid July 26th-October 2nd, 2024

Members: $999
*Members with more than one attendee from the same company will receive a $50 discount after the first full price registration.
Non-Members: $1,149
Guests: $649
*Guest registration is for exhibit hall access only; meals are not included.
 

Onsite Registration 
Valid October 6th-October 8th, 2024

Members: $1,249
Non-Members: $1,399
Guests: $899
*Guest registration is for exhibit hall access only; meals are not included.

HBMA's hotel block is $159 a night and is available until September 12th, 2025!

---

Schedule

Day 1 - October 6th

2:30pm-3:30pm: Optional Attendee Event

Maid of the Mist Boat Ride

Generously Sponsored by 

5:00pm-7:00pm: Reception

Join us for an unforgettable experience where you can:

• Mingle with our fantastic exhibitors
• Enjoy unlimited access to the open bar
• Savor delicious hors d'oeuvres
• Capture memories at our photo booth
• Connect and network with fellow attendees

---

Day 2 - October 7th

7:00am-8:00am: Breakfast

8:00am-8:10am: President's Welcome

8:10am-9:10am: Keynote Presentation

The RCM Deal Playbook: Strategies for Successful Transactions Presented by Mark Cunningham and Jed Roebuck

During this session, attendees will learn how to strategically navigate the sale or purchase of a revenue cycle management (RCM) company, with a focus on addressing key legal, industry, and regulatory considerations. They will gain insights into evaluating market trends, learning make-or-break due diligence and compliance risks, and understanding factors that influence valuation, such as contractual obligations, client diversity, and regulatory requirements. Attendees will learn strategies to strengthen operations, value, and legal readiness for an upcoming sale. The session will address challenges like outdated technology, staffing issues, and data privacy compliance, while highlighting the role of health care M&A advisors in facilitating legally sound and successful transactions. By the end, participants will leave equipped with practical knowledge to navigate the dynamic RCM market confidently and compliantly.

Learning Objectives
Course participants will be able to:

• Course participants will be able to evaluate key legal and financial factors influencing the valuation and market positioning of RCM companies, including regulatory compliance and contractual obligations.
• Course participants will be able to identify strategies for optimizing operational and legal readiness when preparing an RCM company for acquisition or integration.
• Course participants will be able to navigate legal challenges in RCM transactions, such as data privacy compliance, employment agreements, and transition planning, while leveraging the expertise of health care M&A advisors.

9:10am-9:25am: Break

9:25am-10:25am: Concurrent Sessions:

Executive Track: Effective Strategies for Turning Denials into Dollars Presented by Jennifer Hicks and Sarah Tolson

Are you sick of playing the denial game especially with MA plans? In this interactive discussion, where we review the top common payor denials and effective tips to resolve each denial, we make sure you leave with confidence and proven tools to capture every dollar of reimbursement. Your providers work hard to provide excellent patient care they deserve to be paid regardless of what denial reason the payor gives.

Learning Objectives
Course participants will be able to:

• Identify when the payor is denying a clean claim.
• Produce resolution of common payor denials.
• Implement strategies for when the payor builds a proverbial brick wall.

Operations Track: The Coding Compass: Navigating Revenue Cycle Precision Presented by Raemarie Jimenez

The healthcare revenue cycle is experiencing unprecedented transformation driven by technological advancements, regulatory changes, and emerging coding methodologies. Medical coding has evolved from a purely administrative function to a strategic linchpin in revenue cycle management, directly influencing financial performance and operational efficiency. This session will explore the intricate relationship between advanced medical coding practices and their profound impact on medical billing processes in 2025. Participants will gain insights into cutting-edge coding strategies that minimize claim denials, optimize reimbursement, and enhance overall revenue integrity. By examining real-world case studies and emerging trends, attendees will learn how sophisticated medical coding approaches can serve as a powerful catalyst for organizational success in the rapidly changing healthcare landscape.

Learning Objectives
Course participants will be able to:

• Identify the key technological and regulatory shifts affecting medical coding and billing practices in 2025
• Explain the strategic correlation between precise medical coding and revenue cycle optimization
• Implement advanced coding techniques that reduce claim denials and improve financial performance

Specialty Track: What is So Great About Being In-Network: The Misconception that the No Surprises Act Applies to Emergency Services Only Presented by Leslie Howard and David Boden

Medical providers face enormous challenges in balancing the delivery of patient care while navigating the onerous process to obtain fair reimbursement from payors. With the enactment of the No Surprises Act in 2022, many providers are re-examining the benefits of maintaining an in-network based model of practice. Along with the protections for patients by alleviating balance billing, NSA regulations also provide rights to the out-of-network provider and a pathway to receive direct and fair reimbursement from payors for scheduled, pre-authorized services. By initiating the Independent Dispute Resolution process, out-of network providers are now able to negotiate higher reimbursement and level the playing field by removing the decision making from the insurance payors.

This presentation will explore the impact of the No Surprises Act on the healthcare industry and the way it has changed the processes and procedures between providers and payors. We will discuss the rights afforded by the NSA regulations and examine the challenges and opportunities it presents to both in and out-of-network providers.

Learning Objectives
Course participants will be able to:

• Define the rights given to the out-of-network provider under the No Surprises Act
• Identify the current eligibility and applicability of the No Surprises Act
• Clarify common misconceptions of the No Surprises Act and when it applies
• Explain the Independent Dispute Resolution Process
• Identify the benefits and drawbacks of being in-network of out-of-network under the No Surprises Act

10:25am-11:25am: Exhibit Hall Break

Dive into the excitement with our exhibitors and get ready for some serious fun! Challenge your friends to a game of Jenga or Connect Four, and who knows what other surprises await? Don't forget to let the exhibitors scan your QR code for a chance to win some fantastic prizes!

11:25am-12:25pm: Concurrent Sessions:

Executive Track: From Theory to Practice: Strategies for Effective Change Management Presented by Madison Fox and Mitchell Thompson

In today’s rapidly evolving business environment, effectively navigating and leading through change is critical to your long-term success. In this session, you’ll learn practical insights and proven strategies to move from change management theory to real-world results. 
 
We’ll dive into foundational frameworks, such as Kotter’s 8-Step Change Model, to give you a step-by-step guide to driving transformation. You’ll learn how to create a sense of urgency, build a strong team to lead the change, and develop a vision that inspires action. We’ll also cover how to communicate your vision effectively, tackle roadblocks, create quick wins to maintain momentum, and cultivate a company culture that embraces change. We’ll use examples from our RCM business, where we have upgraded, enhanced, improved or overhauled every platform we utilize in the last 3 years. 
 
Whether you’re a seasoned leader or new to managing change, this session will give you the tools and confidence to lead meaningful, lasting transformation. 

Learning Objectives
Course participants will be able to:

• Develop a framework for effective change management
• Build operational strategies to guide your efforts
• Foster a culture that embraces change and aligns with your long-term vision

Operations Track: Key Coding and Regulatory Issues: Navigating Challenging Waters with your Clients Presented by Melody Mulaik

Ensuring correct coding and billing for clients is an ongoing challenge. The introduction of new telehealth services and the use of extenders have served to make this challenge even greater. This session will address how to determine if a provider can bill for all of the services that have requested so that everyone functions in a compliant manner. Tips on how to have challenging discussions with supporting authoritative guidance and data will be included so that attendees leave feeling equipped for success.

Learning Objectives
Course participants will be able to:

• Identify current coding and documentation risk areas that may pose concerns for Clients and Billing company staff.
• Discuss authoritative guidance versus industry buzz and the impact on compliance and revenue.
• Learn tips to facilitate success in challenging conversations.

Specialty Track: Understanding Radiology Billing KPIs Presented by Kyle Tucker

This session will focus on billing KPIs in the context of radiology. This is a specialty where it is not unusual for hospital-based practitioners to be paid for only 4 out of 5 procedures.  We will spend time discussing the True Cost of Billing metric and why minimizing this metric is the goal of any radiology billing entity. 

Learning Objectives
Course participants will be able to:

• Master and apply the True Cost of Billing KPI
• Understand the traditional KPIs in the context of radiology
• Appreciate some of the difficulties of radiology billing and maximizing collections

12:25pm-1:25pm: Lunch

1:25pm-2:25pm: General Session

Navigating Cybersecurity and Compliance in Healthcare: Preparing for the Worst Presented by Adam Laing

This comprehensive program will provide healthcare professionals with essential knowledge on cybersecurity threats, compliance regulations, and disaster recovery planning. Attendees will gain insights into the most prevalent cyberattacks targeting healthcare and why the industry is frequently targeted. The session will cover the critical elements needed to build an effective Disaster Recovery Plan. Business continuity strategies during and after a cyberattack will also be addressed, along with best practices for reducing compliance risks. Through an analysis of significant HIPAA breach cases, participants will learn how to avoid common violations and strengthen their cybersecurity measures to protect patient data.

Learning Objectives
Course participants will be able to:

• Understand the landscape of cybersecurity threats and compliance regulations in healthcare, including HIPAA, OSHA, and Corporate Compliance, to identify potential gaps and challenges.
• Learn how to build a comprehensive Disaster Recovery Plan, ensuring preparedness and business continuity during and after a cyberattack.
• Analyze recent HIPAA breach cases to understand common causes of violations and implement strategies to enhance data security and comply with regulatory requirements.

2:25pm-2:55pm: Awards Session

Come be a part of our celebration honoring the extraordinary HBMA volunteers who go above and beyond to keep our association thriving!

2:55pm-3:55pm: Exhibit Hall Break

Why not unwind with our exhibitors and snag a hilarious caricature? It'll make for a fun and quirky keepsake! Don't forget to let the exhibitors scan your QR code for a chance to win some fantastic prizes!

3:55pm-4:55pm: Concurrent Sessions:

Executive Track: The Use of Artificial Intelligence (AI) by Insurance Carriers in Creating Denials and Its Impact on CPT Coding Presented by Jennifer Wheeler

This session explores how artificial intelligence (AI) is being utilized by insurance carriers to automate the claim denial process and the significant impact this has on CPT coding practices. Attendees will gain insight into how AI algorithms analyze billing patterns, documentation, and code usage to flag or deny claims—often without human intervention. Real-world examples from major insurance providers such as Cigna, UnitedHealthcare, and Aetna will be discussed to illustrate the real-time effects of these technologies on reimbursement and compliance. The session will also address legal and ethical concerns surrounding algorithmic decision-making, including lack of transparency and the risk of unjustified denials. Attendees will leave equipped with best practices for coding, documentation, auditing, and advocacy to navigate and respond effectively to AI-driven payor strategies.

Learning Objectives
Course participants will be able to:

• Describe the current role of artificial intelligence (AI) in insurance claims processing and its influence on automated denials.
• Analyze the impact of AI-driven denial algorithms on CPT code selection, modifier usage, and documentation standards.
• Implement effective coding and auditing strategies to reduce denial rates, strengthen claim defense, and prepare for payor algorithm scrutiny.

Operations Track: Round Tables

Dive into a dynamic round table session! Picture this: you're speed dating, but instead of romance, you're sparking conversations on the hottest trends in revenue cycle. Spend 15 minutes at each table, guided by an expert moderator who'll keep the discussion lively and insightful. With three tables to explore, you'll encounter a whirlwind of ideas and perspectives. Don't miss out on this chance to expand your knowledge and network!

Specialty Track: The 4 Most “Dangerous” RCM KPIs Presented by Deepak Sharma

The session aims to talk about some very important revenue cycle KPIs but the ones that are usually not at the forefront of any dashboard or reporting. These are metrics that. when tracked and improved, should significantly improve the overall revenue cycle performance. The session will help establish why these are important, how to track them, what the industry benchmarks look like. I would like to end with key things that a practice could very well do to improve these. It will be an opportunity for the audience to be able to look at the forest through the trees and take home some actionable items to help their revenue cycle departments.

Learning Objectives
Course participants will be able to:

• Recognize the risks behind these “dangerous” KPIs and understand their far-reaching impact on revenue cycle performance.
• Benchmark performance levels for these metrics to drive financial stability.
• Identify the root causes of under performance and how they manifest in revenue losses. 
• Implement actionable strategies to re-calibrate these KPIs for sustainable revenue improvement.

4:55pm-5:00pm: Break

5:00pm-6:00pm: General Session

Optimizing Revenue Cycle Efficiency: A Case Study in RPA Transformation Presented by Kothand Rajangam

In this session, we will explore how Robotic Process Automation (RPA) is revolutionizing Revenue Cycle Management (RCM) by streamlining processes, reducing costs, and enhancing data accuracy. We’ll delve into a real-world case study of a healthcare provider that implemented RPA to improve claims processing, billing, and administrative tasks, illustrating the measurable impact of automation on their revenue cycle. Attendees will gain insights into the step-by-step approach for assessing, planning, and deploying RPA solutions within an RCM framework. We’ll discuss the tangible outcomes, such as reduced turnaround times, error minimization, and improved staff productivity, highlighting RPA's role in transforming operational efficiency. This session is ideal for healthcare and RCM professionals seeking to leverage technology to optimize financial and operational performance in their organizations.

Learning Objectives
Course participants will be able to:

• Identify key Revenue Cycle Management (RCM) processes that can benefit from Robotic Process Automation (RPA) to improve accuracy and efficiency.
• Describe the steps involved in planning, implementing, and scaling RPA solutions within an RCM framework.
• Analyze the measurable impacts of RPA on claims processing, billing accuracy, and operational costs through real-world case study examples.

6:00pm-7:30pm: Exhibit Hall Closing Reception

Wrap up your day with a bang by hanging out with our fantastic exhibitors for a night filled with delicious food, an open bar, and, of course, karaoke! Need a little liquid courage before you hit the stage? We've got you covered with a special tasting that’ll have you singing like a rock star in no time. Plus, this is your final chance to let exhibitors scan your QR code to get you into the passport contest. Don’t let this opportunity slip away!

---

Day 3 - October 8th

7:00am-8:00am: Breakfast

8:00am-8:10am: President's Recap

8:10am-9:10am: General Session

We're Not the Dark side: RevCycle from the Payor's Perspective Presented by Rachel Strauss and Madeline Smith

In this session, led by a health insurance plan architect and a pharmacy & J-Code savings strategist, we will challenge the common “dark side” label often associated with payors. By taking a closer look, we aim to dispel myths about payors as purely profit-driven entities and instead showcase a payor perspective focused on financial sustainability that ultimately benefits hospitals and patient care.

Key points include:

• Myth-Busting Payor Misconceptions: We’ll tackle the broad misconceptions around all payors, reframing the narrative to emphasize how financial sustainability aligns with supporting hospitals and enhancing patient outcomes.
• Enhancing Transparency and Trust: We’ll highlight the pivotal role of transparency in payor/hospital relationships, illustrating how proactive communication optimizes cash flow, improves service quality, and reduces administrative friction.
• Patient-Centered RevCycle: We’ll reveal how revenue cycle management on the payor side is designed to prioritize patient safety, affordability, and holistic care, reflecting a commitment to accessible, ethical healthcare that aligns with hospitals' patient-centered mission.
• Efficiencies for Financial Sustainability: We’ll share how payor strategies can streamline hospital administrative processes, cut down errors, and speed up reimbursements, supporting healthier hospital finances without sacrificing quality care.
• Driving Innovation through Partnerships: Finally, we’ll underscore the transformative potential of payor-hospital partnerships. From shared risk models to direct contracting and value-based payment structures, we’ll provide examples of collaborative initiatives that drive innovation and mutual success.

Learning Objectives
Course participants will be able to:

• Identify and challenge common misconceptions about payors and understand the positive role payors can play in supporting hospital financial health and patient care.
• Recognize the importance of transparency in payor-hospital relationships and learn practical strategies for fostering trust and improving communication.
• Understand the principles of patient-centered revenue cycle management and its impact on affordability, safety, and quality of care.
• Explore collaborative models such as shared risk, direct contracting, and value-based payment structures that drive innovation and mutual success between payors and hospitals.

9:10am-9:25am: Break

9:25am-10:25am: Concurrent Sessions:

Executive Track: Healthcare’s Imperative to Reduce Administrative Waste Starts with Revenue Cycle Presented by Cindy Groux and Matt Seefeld

Operational margin will continue to be a primary concern in 2025 for healthcare organizations, and provider organizations will look to their RCM service providers to help them stay financially viable. As the cost to collect continues to increase in tandem with declining reimbursements, financial leaders must consider one of the few remaining options in their control for improving the outlook: reducing administrative waste, especially in revenue cycle.

The reality is that current stats related to healthcare administrative waste are abysmal, equating to about 30% of total healthcare spending waste. While healthcare organizations are AI and automation to improve the outlook in revenue cycle, many are leaving money on the table because they lack visibility into a critical area: human generated data.

In session, presenters will demonstrate how Healthcare Practice Management, a Delaware based RCM services consultant, implemented an infrastructure to support regular analysis of human-generated data to identify opportunities for controlling administrative waste and improving staff performance. The presentation will include metrics on how the organization drove operational efficiencies and improved the capacity of existing staff.

In contrast to the limitations of common data—basic data housed in EHRs and practice management systems such as denials and claims status—human-generated data allows revenue cycle leaders to drill down into the number of “human touches” it takes to get a claim paid along with the effectiveness of staff. It also provides answers to some seemingly basic questions such as: Am I staffed correctly in accounts receivable? How many human touches does it take to get a claim paid? What is the cost of “wasted touches?” Presenters will also discuss a recent analysis across millions of human touches related to collecting on insurance claims that reveal upwards of 50% of touches are wasted on a consistent basis in today’s healthcare RCM processes.

Learning Objectives
Course participants will be able to:

• Analyze converging macro-economic challenges impacting healthcare organizations and why controlling administrative waste is one of the few areas left for impacting positive change.
• Explore the real-life experience of one RCM services provider implementing advanced technology infrastructures to support visibility into human-generated data.
• Evaluate the data limitations of practice management systems and EHRs and how workflow automation, AI and analytics solutions can help holistically address and improve reimbursement lifecycles.

Operations Track: How to Practically Apply Ai Voice Agents in RCM Presented by Xavier de Gracia

In this session, we’ll dive into how Generative AI technology has enabled AI Voice Agents in healthcare to be autonomous, have human-sounding capabilities and perform some of the Healthcare call center use cases for RCM.

The session will be divided in 2 sections:

1. An overview of AI Voice Agents and the underlying technology
2. Real-world implementations and their impact on key KPIs

The goal of the session is to have Call Center professionals understand the technology and how it can transform their organizations for the better.

Learning Objectives
Course participants will be able to:

• Understand how Generative AI Voice Agents work
• See practical applications of AI Voice and the implementation process
• Understand the impact in terms of ROI and Margin expansion based on real case studies

10:25am-11:25am: Exhibit Hall Break

Dive into the excitement with our exhibitors and get ready for some serious fun! Challenge your friends to a game of Jenga or Connect Four, and who knows what other surprises await? We will be announcing the Passport Contest prize winners during this session. You must be present to collect your prize!

11:25am-12:25pm: Concurrent Sessions:

Executive Track: Healthcare Revenue Intelligence: Data-Driven Paths to RCM Excellence Presented by Yoemy Waller

Healthcare organizations are losing millions in revenue due to inefficient revenue cycle processes, denied claims, and missed charging opportunities. This executive session cuts through the AI hype to deliver a practical, implementation-focused framework that has generated documented revenue improvements of 20-35% for healthcare organizations nationwide. Through targeted case examples and guided exercises, participants will examine how specific AI applications directly address key revenue cycle pain points, from patient registration through final payment reconciliation.

The session showcases real-world implementations where AI solutions have reduced denial rates by 40%, shortened accounts receivable cycles by 15 days, and generated annual savings exceeding $27 million. Participants will analyze strategic implementation approaches and develop preliminary action plans for their organizations. Through guided exercises, attendees will evaluate their current revenue cycle processes and identify high-impact opportunities for AI implementation.

Learning Objectives
Course participants will be able to:

• Evaluate revenue cycle processes to identify specific opportunities for AI implementation by utilizing a provided assessment framework by the end of the presentation
• Calculate potential ROI for AI initiatives using real-world cost and benefit metrics using their own data.
• Design a preliminary AI implementation roadmap that addresses their organization's unique revenue cycle challenges and establish a path within 3 to 4 weeks.

Operations Track: Mastering Denial Management: Expert Strategies to Maximize Revenue and Efficiency Presented by Paola Turchi

Gain unparalleled insights into denial management from a panel of seasoned industry experts. Designed for healthcare administrators, billing professionals, and claims processors, this engaging session dives deep into proven strategies to tackle claim denials, streamline processes, and recover revenue effectively. Panelists will share diverse perspectives, practical tools, and real-world success stories, equipping you with actionable solutions to reduce denials and enhance your revenue cycle. Don’t miss this unique opportunity to learn from the best and transform your denial management approach with insights from leaders across the healthcare industry!

Learning Objectives
Course participants will be able to:

• Understand Denial Trends and Root Causes: Gain insights into the most common causes of claim denials and learn to identify patterns within your organization to implement proactive solutions.
• Apply Effective Resolution Strategies: Learn actionable techniques from industry experts to resolve denied claims efficiently, reduce their frequency, and optimize your revenue cycle processes.
• Enhance Revenue and Operational Outcomes: Develop strategies to minimize the financial impact of denials while improving team workflows, communication, and overall organizational efficiency.

Specialty Track: The Power of CORE Operating Rules: How Interoperability is Fueling Smarter, Faster Healthcare Presented by Bob Bowman

Operating rules might not be flashy—but when it comes to transforming revenue cycle operations, they’re a game changer. Join Robert Bowman, Principal of Interoperability and Standards at CAQH CORE, for a dynamic session that pulls back the curtain on how modern operating rules are powering automation, reducing administrative burden, and helping providers focus on what matters most: patient care.

Discover how more than 100 organizations came together to create rules that streamline everything from value-based care to claims, eligibility, and payment transactions. You’ll get a first look at the latest initiatives from CORE and how these updates help reduce claim rejections, simplify error reporting, and accelerate reimbursement.

Plus, Bob will share real-world results from the CORE Certification program and key findings from the 2024 CAQH Index—including how automation is delivering major cost and time savings across the healthcare ecosystem.

If you’re ready to ditch the paperwork and unlock the future of interoperability, this session is a must.

Learning Objectives
Course participants will be able to:

• Quantify the value standards and operating rules have brought to the revenue cycle by improving efficiency, reducing administrative burden and enhancing interoperability.
• Describe how CORE’s collaborative balloting process democratizes the development of operating rules, leveling the playing field for stakeholders.
• Understand how newly developed operating rules will promote standardization and reduce administrative burden across the revenue cycle.

12:25pm-1:25pm: Lunch

1:25pm-2:25pm: General Session

Washington Update Presented by Matt Reiter

Every new Congress and every new Presidential Administration bring change to Washington. However, this year has seen more significant changes than what is typical. This session will summarize legislative and regulatory policy changes that impact the RCM industry and explore future policy trends. It will also provide an overview of HBMA’s advocacy efforts on these important topics. 

Learning Objectives
Course participants will be able to:

• Understand important legislative and regulatory changes. 
• Learn about policy trends that we could see play out in the near future.
• Learn about HBMA’s advocacy efforts.

2:25pm-2:40pm: Break

2:40pm-3:40pm: Concurrent Sessions:

Executive Track: PENDING

Operations Track: Breaking Barriers: Mastering Cross-Cultural Communication in RCM Operations Presented by Sirisha Bommireddipalli

Effective communication between culturally diverse teams is a cornerstone of success for global revenue cycle management (RCM) companies. With teams often split between the US and India, the ability to navigate cultural differences becomes critical to maintaining high performance and client satisfaction. This session delves into the practical aspects of cross cultural communication in RCM companies, using real-world scenarios such as collaboration between US-based staff and their counterparts in India. We will examine common challenges, including language nuances, differing communication styles, and cultural expectations around authority and decision-making. Additionally, attendees will gain insight into the benefits of establishing clear protocols, fostering cultural awareness, and leveraging technology to create smoother workflows and stronger interpersonal connections. By the end of this session, participants will have a solid framework for improving communication across global teams, ultimately boosting operational efficiency and morale.

Learning Objectives
Course participants will be able to:

• Describe common cultural communication challenges faced by RCM companies with globally distributed teams.
• Explain strategies for overcoming cultural differences in work styles, feedback processes, and conflict resolution.
• Develop customized communication protocols that promote clarity, inclusivity, and mutual respect within cross-cultural teams.

Specialty Track: Conversion Factor - Why does it Matter to Physicians and Healthcare Presented by Ron DiGiaimo

The History and current Conversion Factor and its history of formation and effect on healthcare will be discussed. Relative Value Units as well as the formula to determine all Medicare Physician Fee Schedule pricing will be covered. The importance of the proposed and final rules will be established as well as how to make comments that affect all payments in all states for MPFS. Examples will be provided for multiple specialties as well as E&M to show wide ranging effect and importance. Lastly, we will compare the HOPPS hospital payment system to MPFS and look at similarities and differences.

Learning Objectives
Course participants will be able to:

• Understand Conversion Factor
• Engage in proposed and final rules that affect CF
• Apply knowledge to practice financials

3:40pm-3:55pm: Break

3:55pm-5:00pm: General Session

Panel Discussion: Proven Strategies That Optimize Revenue Cycle Performance Presented by Hitesh Mistry

In a time where healthcare organizations are under constant pressure to optimize financial performance, effective revenue cycle management has become a critical focus.

Join us for an engaging and informative panel discussion, where rev cycle leaders will explore the evolving landscape of RCM, the top challenges they have faced, and the tactics and tools they are using to empower their success.

Attendees will walk away with actionable insights and a deeper understanding of how to leverage technology to enhance their rev cycle and create quantifiable financial benefits

Learning Objectives
Course participants will be able to:

• Learn from panelists' biggest challenges in managing their revenue cycle
• Hear how they’ve navigated their hurdles
• Learn how they chose an RCM vendor and functionality that has had the most impact on their operations.
• The financial impact and ROI they have seen from enhanced RCM practices

5:00pm-5:10pm: President's Close

---

Disclosures:

Health & Safety 
HBMA is committed to your health and safety. COVID-19 protocols will be implemented and followed based on federal and state requirements. If any attendee is exhibiting symptoms, they will be asked to leave the conference area. 

Photography
During the HBMA Annual Conference, HBMA and/or its designated representatives may take photographs or video recordings of conference attendees, and HBMA may use these materials for its editorial or marketing purposes. Conference attendees acknowledge that their image, likeness or voice may appear in these materials. By attending the HBMA Annual Conference, attendees’ consent to HBMA’s use of their image, likeness or voice for HBMA’s editorial or marketing purposes in connection with any materials in which attendees appear. 

Terms of Payment & Cancellation
Mailed registrations must be accompanied by check made payable to HBMA in the full registration amount. HBMA will provide for a full refund of registration fees, less an administrative processing fee of $150, for any cancellations received in writing more than thirty (30) days prior to the event. No refund for cancellation will be made for requests after this time.

Changes in Registration
Registrations that require changes, such as attendee substitutions, will incur a $50 fee per change. Please contact the national office at info@hbma.org for any updates to registration.

Terms are subject to change at any time without notice.