Link in 2018
Better, Smarter, Faster.
HBMA member feedback is enhancing the Link user experience in 2018 with applications that do more for your billing company with less effort.
Link’s self-service tools can quickly provide the comprehensive answers you need for most UnitedHealthcare benefit plans. Link is faster than calling for information and also simplifies your life by clearing your desktop with superior online documentation and storage.
Start with Link's most popular apps
Here's how Link’s most popular apps can help you do more with less time:
- eligibilityLink: View ID cards, detailed patient eligibility and benefits information
- claimsLink: Get claims information and submit corrected claims and reconsideration requests online.
- Prior Authorization and Notification: Submit notification and prior authorization requests.
- Document Vault: See 18 months of paper claims letters stored online, not on your desk.
- Paperless Delivery Options: Stop delivery of mail for letters in Document Vault. Go paperless. Simplify.
How to access Link apps
Sign in to Link by going to UHCprovider.com and clicking on the Link button in the top right corner. An Optum ID is required to access Link – click on New User to get started.
Train Your Staff
Register your staff for Billing Company Live Training and forward our Billing Company Quick Reference Guide—both designed for HBMA members with multi-TIN registration needs. Also register for Link Apps Live Training. Questions? Call the Connectivity Help Desk at 866-842-3278, option 1, from 7 a.m. – 9 p.m. Central Time, Monday through Friday.
Link: Online self service for care providers
Get your staff ‘Link-wise’ in three easy, free online WebEx sessions. Link’s self-service tools quickly provide the comprehensive answers you need for most UnitedHealthcare benefit plans. Drop that phone, cut the fax and rid your desk of the paper vortex. Become ‘Link-wise’ today.
Start Here: Get the Online Access You Need
Register for a webinar plus Q&A designed specifically for HBMA members who service care providers with multiple Tax IDs.
Build Your Team’s Core Knowledge
Register for the Core Link apps webinar plus Q&A to learn how to use two of Link’s most-used apps:
- eligibilityLink: View ID cards, detailed patient eligibility and benefits information
- claimsLink: Get claims status, detailed payment information and submit corrected claims and reconsideration requests online.
Manage Prior Authorizations and Notifications?
Register for this webinar plus Q&A to learn an easier and faster way to manage prior authorization/notification requests with the Prior Auth and Notification app. Learn how to submit, view requests submitted by others, check status, update requests and how to find prior authorization/notification requirements.
Need Help Now?
Our tutorials and other resources are available 24/7 here.
How to Access Link Apps
Sign in to Link and click on the Link button in the top right corner. An Optum ID is required to access Link – click on New User to get started.
We’re Here to Help
Questions? Call our Connectivity Help Desk at 866-842-3278, option 1, from 7 a.m. – 9 p.m. CT, Monday through Friday.