Creating a Patient-Centered Financial Experience - HBMA Store

Creating a Patient-Centered Financial Experience Presented by Ed Kenney

Live Event Date: September 10th, 2020
This program is valid for 1 CHBME credit

Description:
Patient responsibility now accounts for more provider revenue than ever before, which is problematic because it costs four times more to collect payments from patients than it does from commercial insurance. RCM strategies will have to change in order to keep up. The good news is that patient-centered approaches offer significant help; patients pay bills and complete transactions in consumer industries every day. Mobile-first payment methods are already intuitive to patients, making them a must-have for providers looking to reduce aging A/R, speed patient payments, collect more revenue, and reduce the cost of paper statements and the inefficiencies of manual processes. During this session, we'll explore a some different strategies and a real use case from an organization that's breaking free from traditional RCM approaches and realizing big wins for patients and providers alike.