How to Keep Good Ones: Retention and Training for RCM Professionals - HBMA Store

How to Keep Good Ones: Retention and Training for RCM Professionals
Presented by Nicola Hawkinson 

As presented at HBMA's 2024 Fall Conference September 17th-19th, 2024.

Description: 
Join Nicola Hawkinson in this insightful session focused on human resources within the context of medical billing staff in revenue cycle management. Explore strategies for retaining top talent and fostering continuous training for RCM professionals. Understand the unique challenges in the medical billing field and how to create a supportive environment that ensures staff retention and ongoing professional development.

Learning Objectives
Course participants will be able to:

1. Discover effective strategies for retaining skilled medical billing professionals in a competitive healthcare environment.
2. Explore innovative approaches to training programs tailored to the dynamic needs of RCM professionals in medical billing.
3. Understand the importance of fostering a workplace culture that promotes job satisfaction and employee well-being.
4. Identify and address challenges specific to medical billing staff in revenue cycle management, and develop solutions for improved performance.