Offshoring and Near Shoring: Executive Realizations from the Journey - HBMA Store

Offshoring and Near Shoring: Executive Realizations from the Journey
Presented by Joshua Klinge
Panel Members: Sudheer Yerneni, Neelima Yerneni, Imelda Sauceda

As presented at HBMA's 2024 Fall Conference September 17th-19th, 2024.

Description: 
Join us for an exclusive session led by a CEO who embarked on the journey of establishing offshore and nearshore offices. Our executive team will unveil the unfiltered truth behind this process, shedding light on the "dirty little secrets" that ultimately pave the way for genuine partnership, transparency, and alignment. Delve into the fears, mindset shifts, and crucial do's and don’ts of onboarding. From dissecting service level agreements (SLAs) to celebrating small victories that foster team integration, we'll navigate the entire relationship spectrum with complete transparency. Hear firsthand about the challenges we've confronted and conquered, as we share unconventional strategies that lead to genuine success with offshore teams. Whether you're contemplating an offshore move, evaluating your current vendor, or seeking executive insights, this hour-long session promises invaluable insights to elevate your outsourcing endeavors. Join us for an unfiltered discussion that will revolutionize your approach to offshore collaboration.

Learning Objectives
Course participants will be able to:

1. Foster authentic and transparent discussions surrounding cultural disparities and the inherent challenges encountered in RCM outsourcing.
2. Acquire insights into cultural nuances, identifying avenues to enhance relationships with offshore/nearshore vendors and staff.
3. Broaden understanding of the diverse opportunities presented by offshoring and nearshoring initiatives.
4. Access firsthand expertise and practical advice from leadership experienced in launching Indian, Mexican, and US operations, empowering participants with invaluable insights for success.