Credit Balances

Presented by RCCS

Patient credit balances occur when patients pay more than they owe, typically due to providers over-collecting prepayments, miscalculating co-payments and deductibles, or human error during payment posting. Patient credits can place an organization at financial and legal risk, decrease staff productivity, and frustrate patients. 

This webinar will provide valuable information to help organizations ensure that credit balances are properly managed to ensure compliance with Medicare and Medicaid regulations, meet contractual expectations, provide timely refunds, and reduce the risk of misappropriation of funds and False Claims Act violations.