2025 Innovation Conference: Revolutionizing Revenue Cycle Management: Addressing Pain Points through AI, Automation, and RPA - HBMA Store

As presented at HBMA's Innovation Conference March 12th-13th, 2025.

Panel: Revolutionizing Revenue Cycle Management: Addressing Pain Points through AI, Automation, and RPA Presented by Kyle Tucker

Panel Members: Jonathan Gerber, John Gwin, Kothand Rajangam, Vinod Sankaran, Sam Schwager

Join a distinguished panel of RCM leaders, RCM company owners, and cutting-edge technology vendors specializing in automation, Robotic Process Automation (RPA), and Artificial Intelligence (AI) as they explore the most pressing challenges in the Revenue Cycle Management (RCM) industry. 
 
This dynamic session will showcase how innovative solutions such as AI agents, bots, predictive analytics, and intelligent automation are transforming RCM processes. Through actionable insights and real-world examples, panelists will discuss strategies to alleviate top pain points—ranging from manual data entry and real-time claim tracking to denial management and patient payment processing—offering a roadmap to optimize efficiency, accuracy, and revenue outcomes.

Course Participants will be able to:

• Identify Key Challenges: Provide a comprehensive overview of the most critical pain points faced by RCM professionals, including inefficiencies in workflows, denial management, patient payments, and cybersecurity concerns.
• Explore AI and Automation Solutions: Demonstrate how advanced AI technologies, RPA, and automation tools can address these challenges, improve operational efficiency, and enhance financial performance.
• Showcase Real-World Applications: Highlight examples of how RCM organizations have successfully implemented AI-driven solutions to streamline workflows, reduce errors, and accelerate cash flow.
• Discuss Future Trends: Analyze emerging trends, including predictive analytics, intelligent claim tracking, and fraud detection, and their potential to revolutionize RCM processes.
• Provide Actionable Takeaways: Equip attendees with practical insights and strategies to implement AI and automation solutions in their organizations, enhancing productivity and profitability. 

Speaker Bio:
Kyle Tucker is the CEO of Dexios Radiology Billing and an Imagine user since 2009. Kyle is a frequent speaker on RCM metrics at PaRADigm. In his free time, Kyle works with a non-profit acquiring and restoring historically or architecturally significant homes/buildings.