Healthcare Business Management Association - HBMA
Leading the Business of Healthcare Login
Customer Service: Going, Going, Gone
By Dave Jakielo, CHBME

Many of us grew up hearing the catchphrase “The customer is king,” meaning they were the most important part of the business equation. Or, they heard it as “Rule #1: The customer is always right.” And, when you think they are wrong, Rule #2 is to re-read Rule #1.

Not a Member?

Click here to purchase an annual subscription to our Billing Journal! Click here to purchase an annual
subscription to our Billing Journal!
 
Tell me more! Learn about our member benefits... Tell me more! Learn about
our member benefits...
 
Join Now! Gain immediate access to all online membership benefits. Join Now! Gain immediate access
to all online membership benefits.
Non Members can download one copy of Billing - click here to download yours today! Non Members can download one copy of Billing.
Click here to download yours today!
 
Email the membership department. Email the membership department.

Welcome, Please Sign In
Username:
Password:
Remember Login:

 Return to Issue Index