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RCM Advisor

Quarter 1 2025 - Volume 30, ISSUE 1

Building Effective Retention Strategies in Healthcare Through Training and Development

Feature Story

By Nicola Hawkinson, DNP, RN, RNFA, CPC


Employee retention is a pressing concern across industries, but in healthcare – and particularly within revenue cycle management (RCM) – it has become crucial to long-term success. The healthcare sector faces a dual challenge: a growing demand for services and an increasing shortage of skilled professionals.

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