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Enhancing Member Experience
The Healthcare Business Management Association (HBMA) is committed to supporting professionals in the healthcare revenue cycle management (RCM) industry. A key element in this mission is ensuring that its members receive the value, resources, and engagement necessary to thrive in an ever-evolving healthcare space. At the heart of this effort is the Membership Committee, composed of a group of dedicated volunteers focused on continuously improving the HBMA member experience.
Purpose of the Membership Committee
The core purpose of the Membership Committee is clear: to review, enhance, and optimize the value of HBMA membership to all members. Through our work, the committee ensures that every member feels valued, supported, encouraged, and equipped with the tools they need to succeed in the ever-changing RCM industry. By focusing on key areas such as member growth, engagement, involvement, and retention, the committee aims to strengthen the HBMA’s membership base and bolster its value proposition.
Member Growth
One of the primary objectives of this committee is to attract new members to the HBMA. Through targeted outreach and promotional efforts, the committee works to raise awareness of the association’s offerings and benefits, ensuring that professionals in the healthcare business management and RCM fields recognize the value of joining HBMA. Whether through networking, speaking at industry events, or leveraging digital marketing, the Membership Committee plays a crucial role in expanding the association’s reach and welcoming new members into the association. We also welcome new volunteers to the committee who have the same passion for the successes of our peers.
Member Engagement
Engagement is at the core of the HBMA’s mission. The Membership Committee is dedicated to creating opportunities for members to interact with each other and the association in meaningful ways. The committee fosters an environment where members can connect, share insights, and learn from one another through online communities, industry events, webinars, or social media.
Member Involvement
The Membership Committee also focuses on increasing member involvement within the association. Through various volunteer opportunities, committees, and special interest groups, members are encouraged to actively contribute to HBMA’s initiatives and events. Becoming involved strengthens the association and provides members with leadership and networking opportunities that can enhance their careers and professional development.
Member Retention
Retaining existing members is as important as attracting new ones. The Membership Committee focuses on identifying strategies and programs that keep members engaged, satisfied, and invested in the HBMA’s mission. From providing ongoing professional development resources to offering exclusive access to industry tools, the committee works tirelessly to ensure members see continued value in their membership.
By maintaining strong relationships with members and consistently delivering high-quality services, the Membership Committee ensures that the HBMA’s members remain loyal advocates for the association, helping to strengthen the overall community.
Join the Membership Committee
As a volunteer-led organization, HBMA depends on the service and leadership of our members. You can have a direct impact on the future of HBMA and our industry by volunteering for any committee. If you are interested in volunteering your time and expertise, we welcome you to contact HBMA by info@hbma.org or by phone at 877.640.HBMA (4262). The Membership Committee meets monthly via Zoom on the second Tuesday of each month at 10am PT (11am MT, 12pm CT, 1pm ET).
Conclusion
As the HBMA continues to evolve, the Membership Committee will remain at the forefront of ensuring that the association delivers unparalleled value to its members, helping them to succeed and grow in a dynamic and ever-changing industry.
