President's Message
By Kirk Reinitz, HBMA President
As we can all agree, the revenue cycle management (RCM) industry has outsized complexities when compared to other industries. Hence, operating a small to medium-sized RCM business is incredibly challenging.
HBMA Members SOUND OFF! on industry topics
Topic: As an RCM company owner or manager, tell us what business resolutions you are making for 2025 and your SWOT or strategic analyses in order to achieve them.
Around the HBMA
The HBMA is committed to supporting professionals in the healthcare revenue cycle management (RCM) industry. A key element in this mission is ensuring that its members receive the value, resources, and engagement necessary to thrive in an ever-evolving healthcare space.
Around the HBMA
By Madelon Berger, MPH, MA, CCS-P, CPC, Editor
2025 marks the 30th anniversary of RCM Advisor, HBMA’s journal. This publication has gone through a number of iterations, editors, and a name change over the span of three decades.
Around the HBMA
Outtakes from HBMA's 2025 Spring Innovation Conference in Atlanta, Georgia - March 12-13.
Feature Story
By Cristina Amyot and Michael Kairios, MHRM, SHRM-CP
In a continuously expanding global economy, more U.S. based employees are regularly engaging with colleagues from diverse regions around the globe. Some of the most common partners include India, Mexico, and the UK, amongst many others, bringing their own distinct cultural values into the workplace.
Innovations in Healthcare Revenue
Historically, healthcare providers have relied heavily on chargemaster rates as a primary method for revenue generation. But in the healthcare industry, one constant remains: the need for financial stability and growth.
Feature Story
As a leader of a healthcare organization, you are acutely aware of the staffing challenges that these organizations face. The shortage of qualified professionals, high turnover rates, and mounting administrative burdens can strain your resources and impact the quality of work for your clients.
...and Unlock a Hidden Advantage
Motivating patients to pay their medical bills is an uphill battle, and it has been that way for decades. This year, providers and RCM companies face another barrier. In January, the CFPB banned the inclusion of medical bills on credit reports.
Printed with Permission by AMA
A new survey shows a link: when physicians lack control over their work environments, they are more likely to have burnout, quit or cut back on hours.
Government Affairs
Rahm Emanuel... once said, “Never let a serious crisis go to waste. And what I mean by that it’s an opportunity to do things you think you could not do before.” A crisis often forces innovations that outlast the crisis itself.
Compliance Issues
On December 23, 2024, all covered entities and business associates were required to comply with the applicable requirements under a Final Rule to modify the HIPAA Privacy Rule to support Reproductive Health Care privacy issued by the HHS.
The Tech Guy
PayPal invoice scams are the latest growing threat targeting you and your finances. Falling victim to these scams can result in stolen identity and depletion of your bank accounts. But there is good news...
Coding Corner
By Melody W. Mulaik, MSHS, CRA, RCC, RCC-IR, CPC, COC, FAHRA
Billing companies face many challenges in terms of educating physicians and providing appropriate and accurate guidance for documentation and billing practices. One such continuing challenge is the appropriate billing for NPPs/APPs.
From the Road
The origin and evolution of the medical billing industry over the decades is an interesting story and there are some similarities as to how many companies have gotten to where they are today.
